Terra Vanzant-Stern, PhD, PMP, SPHR/GPHR, is a Six Sigma Master Black Belt and CEO of SSD Global Solutions, Inc. (Smart Simple Decision Making). She is an expert in Lean Six Sigma, process improvement, problem solving, and leadership with several published books, including Lean Six Sigma: International Standards and Global Guidelines and Leaner Six Sigma – Making Lean Six Sigma Easier and Adaptable to Current Workplaces. Her work also extends to Design Thinking and Employee Engagement, where s