The Microtechs name has been leading the way in 24/7 white label helpdesk services for over a decade and the journey has been a hugely interesting one. As the complexities of IT increase, so does the requirement for a fully functional, highly effective IT helpdesk, and Microtechs have been providing exactly this service for MSPs both small and large in the UK and abroad.Over the past few years the unprecedented demands placed on helpdesks, means they need continual improvement and expansion to m