I shaped the AI insights platform roadmap used by 12,000+ users and lifted feature delivery accuracy by 20 percent in two quarters by using interviews, UX studies and SQL analytics to cut “time to insight.” I obtained steady delivery by writing clear user stories and acceptance criteria in Jira for engineers, designers and data scientists, which cut sprint rollover by 30 stories. I improved AI model performance by reviewing LLM outputs in Python and tracking confidence scores in Power BI, ra