https://www.blakemichellemorgan.com/wp-content/themes/blake22/images/blakevideob2b.mp4 Welcome to the Customer Experience Futurist Forum (CEFF) Blakes’ Free group for Customer Experience leaders! Join the group I started my career building an online community in 2007 for customer relationship leaders. The language has changed a lot since then, as well as the awareness of how powerful customer experience is for a business.... Read more »