Apex is AI-powered omnichannel customer support software that learns your brand voice and gets smarter every day. 9 channels (live chat, Instagram DMs, WhatsApp, SMS, email, Facebook Messenger, Slack, Telegram, TikTok) and 4 e-commerce integrations (Shopify, BigCommerce, Magento, WebShopManager). Self-learning AI with customer feedback, brand personality training, guided onboarding, FAQ builder, product Q&A, glossary, knowledge base with RAG, self-service portal, AI social moderator, SLA managem